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Answers
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Q. Can Optimal Officially Register My DEC for My Buildings?
A.
Yes, as well as being able to provide regular calculated DEC ratings based upon your energy consumption, Optimal will also be able to officially provide you with your DEC. |
Q. Can ISX Calculate My Display Energy Certificate (DEC)?
A.
Yes. As Optimal ISX automatically collects energy consumption data in real time, it will be able to calculate your DEC rating at any time, not just on an annual basis when you are required to register your DEC. This provides customers with the added benefit of being able to monitor how they are progressing in terms of improving their DEC registration throughout the year rather just taking a snapshot at the time the DEC is required. |
Q. ISX is web-based. Is it secure?
A.
Yes. Access to your system is password controlled and within your system you can password-restrict access and also access levels, ie from viewer status only up to administrator level, where the administrator can view sensitive data or change details. Also, the system is hosted by us, off-site, adding to the security protection. |
Q. What about harmful emissions from the equipment?
A.
ISX equipment is safe. We use low power radio devices that work on a 434MHz frequency, with transmitted power restricted to 10mW. This is the same as car central locking key fobs, home security systems (sensors and controls) and wireless keyboards or headphones. |
Q. What about the administration involved? Am I going to have to add lots of additional software so that I can operate the ISX system?
A.
No. No additional software is required, nor will you have to make any changes to your existing back office systems. Once you go live with your ISX system, all you need to be able to view your data on screen or to generate and download reports is automatically handled by our program. |
Q. Is it user-friendly?
A.
Yes. We will give you training on how to use ISX and will also show the administrator of your system how to set up utility profile parameters, alarm and message alerts. We are also able to provide telephone support – and when you call us you get to speak to an expert in our UK head office, not to someone in a remote call centre. |
Q. ISX is a wire-free system using radio signals to communicate. How do prices compare with a wired system?
A.
Considerably lower. With no cabling to install and no reinstatement of any surfaces, installation and materials costs for ISX are much lower than for a wired system. This will be reflected in the price we will quote you after we have carried out a detailed site survey and also agreed with you what features you want to incorporate in your ISX system. ISX installation is quicker, with little or no disruption to your staff, work-place or the normal running of your business. Also, with less to install, ISX is more reliable than a wired system. |
Q. How do I know ISX is as good and reliable as you say – I only have your word for it?
A.
A fair question. Firstly, look at the accreditations we have, as shown throughout this website. We would not be permitted to display these if we did not satisfy these respected bodies that we deliver what we promise. Secondly, take a look at the white papers in the media/download section. Thirdly, before you purchase a system we are happy to let you speak to existing clients for their verdict on ISX and the savings they have achieved in utility consumption, bills and carbon emissions. |
Overview
